Leadership

NEXLEVEL: DELIVER.


Terry Hackelman

Position:
Managing Principal; Founder

Year Joined the Firm:
1999, over 25 years IT industry experience

Range of Experience:
Mr. Hackelman has successfully planned, managed, developed, and implemented innovative technology solutions for public and private sector clients.  Mr. Hackelman has expertise in technology consulting, project management, facilitation, strategic planning, IT product development, systems analysis and design, programming, business process re-engineering (BPR), financial management, and technology assessments.  Mr. Hackelman also brings hands-on knowledge and experience related to ERP systems (finance, HR, payroll, utility billing/cis, etc.), call center systems, asset management, eGovernment, SmartGrid technologies, and virtually all technologies used by California municipalities.The combination of Mr. Hackelman’s management, business, and technical expertise enables him to provide clients practical consulting services that include realistic and attainable recommendations.

As a NexLevel Managing Principal and Founder, Mr. Hackelman is actively involved in projects to ensure customer expectations are met and has the authority to make whatever decisions are necessary to ensure NexLevel services are delivered effectively and efficiently. 

Expertise:
Strategic Planning, Feasibility Studies, Project Management, Assessments, and Business Process Re-engineering

 


Frank Otto, CMC, PMP


Position:
Managing Principal; Founder

Year Joined the Firm:
1999, over 25 years IT industry experience

Range of Experience:
As a founding principal of NexLevel Information Technology Inc., Mr. Otto has proven to be an innovative executive and trusted management consultant.  He's been recognized for his success in project management, system implementations, enterprise application development, software design, systems re-engineering and infrastructure architecture.  Mr. Otto has a proven track record with large system implementations, both as the executive responsible for the projects and as a consultant helping the projects to be successful.  Mr. Otto’s projects have spanned all technologies from the mainframe environment to the latest web technologies.  His experience in project management, consulting, programming, networks, hardware, software and system operations allows him to help clients use technology to add value to their organization.

As a NexLevel Managing Principal and Founder, Mr. Otto is actively involved in projects to ensure customer expectations are met and has the authority to make whatever decisions are necessary to ensure NexLevel services are delivered effectively and efficiently.

Expertise:
Strategic Planning, Feasibility Studies, Project Management, Assessments, and IT Process Re-engineering

  


Patrick Griffin

Principal

Year Joined the Firm:
2012, over 30 years local government industry experience

Range of Experience:
Mr. Griffin has a 31 year background in local government, including oversight of day to day IT operations and general management experience at the Assistant City Manager level.  He has managed a variety of IT related projects, including the implementation of new ERP systems, permitting systems, and operating upgrades, making him very familiar with the challenges faced by the organization when implementing  these projects.  Having been responsible for a variety of areas in his municipal career, Mr. Griffin’s participation provides a unique and valuable perspective to every aspect of the project.  

Expertise:
Strategic Planning, Project Management, and Technology Implementations, IT Governance

 

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