NexLevel provides expertise working with utilities (electric, water, sewer, and refuse) in planning, procuring, and implementing new technologies to improve operations, reduce costs, and improve service delivery.  NexLevel brings a deep understanding of Information Technology to the unique issues associated with utilities such as metering systems, management databases and customer billing.

Since 1999, NexLevel has worked with many utility districts to complete Technology Assessments, IT Strategic Plans, GIS Strategic Plans, Process Analysis, Network Assessments, IS Service Level Assessments, Policy/Procedure Documentation development, Project Management Organization implementations, Feasibility Studies, Request for Proposal (RFP) development and Procurement Management efforts.

NexLevel has invested in and developed toolkits (methodologies, processes, and tools) designed specifically for the unique needs and requirements of utilities.  NexLevel consultants consistently improve and expand the knowledge base included in these toolkits based on real life experience with our clients.  More importantly, we share these toolkits with our clients and leave them behind so they can be used to support future projects.

NexLevel consultants have extensive, hands-on knowledge of the technologies and applications typically used by utilities such as; ERP Systems (finance, HR, payroll), Computerized Maintenance Management System (CMMS), Geographic Information System (GIS), Enterprise Document Management Systems, Utility Billing/Customer Information Systems (CIS), Automated Metering Infrastructure (AMI), Automated Meter Reading (AMR), Fleet Management Systems, Fuel Management Systems, Supervisory Control and Data Acqusition (SCADA), Agenda Management Systems, and more.

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“NexLevel understands utility business operations and how to get projects successfully implemented.”

Larry Owens
Customer Service Division Manager
Silicon Valley Power / City of Santa Clara